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Customer Recommendations

We know that we are not being graded on effort here, only on results. We work hard everyday to make sure that our customers have the best experience possible, but if there is some place that we can improve or something that we can do better, then we want you to tell us about it.

If you are looking to hear what other people are saying about us and about the services that we provide, then all you have to do is look below. We can talk about ourselves until we are blue in the face, but it is your fellow customer who can sometimes be the true judge of a company.

Viridiana Delgado
I had a great experience at your dealership from start to finish. Jay Reta was welcoming, attentive, and genuinely interested in helping me find the right vehicle without making me feel pressured. He took the time to answer all my questions clearly and made sure I understood every step of the process. Overall, the level of customer service really stood out. I felt valued as a customer, and I would definitely recommend this dealership to others and return in the future.
05/26/2026
Kristal Hernandez
Satisfied customer super happy with my purchase, Manuel and Scott were amazing and very helpful made us feel like family, totally recommend to friends and family
05/18/2026
2026 CHEVROLET SILVERADO C1500 CUSTOM Owner
A 5 stars service. As soon I arrived, I was greeted, the person at the service desk got my name and service my vehicle was going for, he took my keys and vehicle. I waited for approximately 40-45 and the oil service got completed. The same person came to the waiting area looking for me, I signed for the service completed and took off. Kudos to the service team.
05/11/2026
Anna Espinoza
We are very pleased with our service advisor, Robert Cantu! He always very attentive and quick to expedite the services that are due at the time. We are in and out with him when we drop off and pick up our vehicles. We have recommended him to our family and friends! And we get the same feedback.
04/21/2026
Cynthia Guerrero
I came in nervous and not sure I could even purchase a new vehicle. I was helped by Joe Peña who eased my concerns and answered all my questions. He was able to get me the best possible option for the vehicle needs I had. I was not expecting to walk out with a brand new car!! The entire process was smooth & easy!
04/21/2026
Herminia Limon
Josh was well informed about all vehicles and understood what I was looking for in a vehicle. Josh Cuéllar made the process so easy. Thank you
04/20/2026
Jesus Trevino
The salesman Alvaro Hernandez really helped us out in getting the best deal on the Buick Envista sport touring. Want to thank also the managers and well the whole team in Payne for treating us like family.
04/11/2026
Adriana Serna Rodriguez
I had the best experience at Payne Weslaco Buick GMC! All staff were friendly and attentive. Joel helped me out with the whole process and he was AMAZING! Super patient, explained everything very well and made sure I left with the car I loved for a great price! Even after I bought the car, Joel still makes sure I’m satisfied with my purchase. Will definitely be returning!
04/09/2026
Leonora Garcia
Robert at the Service Center greeted me right about 7:15 AM, was so courteous and welcoming. Explained the issue with my car and kept me updated throughout my stay at Payne. Offered me a courtesy ride to any location that I needed to go to and he was overall an exceptionally nice person.
04/09/2026